Course Format 

The online JHSC training sessions are delivered by a live instructor online over a 3 day period, taking place virtually between 8:30 am – 4:30 pm. Please log in by 8:00 am on the first day, in order to allow time for any potential technical challenges to joining the sessions and allow for ID verification

Attendance

You will receive an email notification with a link to your Webex Class prior to your start date. Do not delete this email, as it is how you will register to the class. Click the link in the email, register for the course, and you will receive a link, by email, from the course instructor to the online classroom. Please keep that email, as you will need to use the same link to join the sessions on days 2 and 3.

Identity Verification 

At the start of each training day, you will be asked to display one piece of valid government-issued photo identification to the instructor and moderator. This is a requirement by the Ministry of Labour in order to verify your identity. You will only need to show the instructor and moderator your name and picture, so please ensure the rest of the ID is covered to hide additional personal details.

Course Materials 

Hard copies of the Participant Guide, Workbook, and Ontario Green Book will be mailed to the address provided at the time of purchase. Please contact our support team ([email protected] or 905-581-0193) if you don’t receive these materials 2 business days prior to the start of your training.

Device Requirements

  • Reliable Internet Connection
  • USB headset with microphone
  • Webcam
  • A computer that meets the system requirements

Training Platform 

This course is designed using the Webex Training platform. To ensure an optimal learning experience, we recommend reading this FAQ & tutorial article in advance of your training. Additional details on system requirements, class etiquette, and troubleshooting are in the document attached.

https://help.webex.com/en-us/nki3xrq/Webex-Meetings-Suite-System-Requirements

You may join the Training via Webex desktop (requires download) or Webex Web version.

Joining The Training Session

As an attendee, you have the option to join the training session in two ways:
Desktop version:
of Webex training which requires you to download the Webex training application. It allows you to access the full functionally of Webex training. If you choose to use this version, please complete the download at least one day prior to the start of the first session.

Web Version:
The web version allows you to join the training faster and without downloading additional programs, as well as bypasses any security barriers to downloading the fully-loaded version of Webex training services.

Etiquette

Please think of yourself as still in a classroom and be mindful of the following:
Appearance
Please plan to dress appropriately as you would for an in-person classroom training, as you will be required to have your webcam turned on during the training session.

Location
Please locate yourself in an area or room appropriate for public viewing. Please situation yourself in a quiet space. Make arrangements in advance to avoid distractions from the TV, music, children, spouses, other family members, pets, or multitasking other activities, etc.

Behaviour
Please conduct yourself professionally as you would in an in-person classroom training, i.e., activities such as vaping or smoking is not permitted during the training session.

Audio / Visual

When joining the session Webex will provide the option to join the audio conference portion of the session by computer or phone. Please ensure you select the option to join by computer. This will permit you to participate fully in the training session.
Upon entry to the session, each student will be automatically muted, which will avoid echo and background noises, in order to optimize the learning experience for everyone.

During the lecture portions of the session, please ensure you mute yourself for the same reason as listed above. You can use the “raised hand” icon to request the instructor’s attention to ask to be unmuted in order to speak. You can also use the chat and/or Q&A features to type your questions and comments to the instructor and moderator.

During the breakout sessions, you will need to unmute yourself in order to verbally communicate for the group work.

Webcams should be on at all times with the exception of breakout sessions and breaks. This is so that the instructor, moderator, and other attendees can still see you.

Power Outage And Internet Connection Disruption

In the event of any power outages or internet connectivity disruption from the instructor’s end, Worksite Safety has a contingency plan to re-establish the session.

Remain connected and in the online classroom, the host and moderator will come back online shortly and resume the course.

Host / Moderator

There will be a moderator available to answer your questions on the use of the Webex Training platform. They can provide troubleshooting assistance. Please use the actions in the sequence provided to request for their support:

1. Use the chat or Q&A features to send a message to the moderator.
2. Email them at [email protected]
3. Call them at 905-581-0193

System Requirements

Supported Operating Systems

Windows
• Windows 7 32-bit/64-bit
• Windows 8 32-bit/64-bit
• Windows 8.1 32-bit/64-bit
• Windows Server 2008 64-bit
• Windows Server 2008 R2 64-bit
• Windows 10
• Windows 10 Enterprise LTSB

Mac OS X
• 10.13
• 10.14
• 10.15

Minimum System Requirements

Windows
• Intel Dual-Core CPU 2.XX GHz or AMD processor
• 2 GB of RAM recommended
• JavaScript and cookies enabled on browser
• Java isn’t required for Mozilla Firefox and Google Chrome users.

Mac OS X
• Intel CPU-based (2 GB of RAM minimum)
• JavaScript and cookies enabled on browsers
• Oracle Java 6 to Oracle Java 8

Browsers

Windows
• Internet Explorer 11
• The Edge browser is supported only for starting and joining meetings, events, training sessions, or support sessions in Webex Meetings, Webex Training, Webex Events, and Webex Support.
• Mozilla Firefox 52 and later versions are fully supported in Windows.
• Mozilla Firefox ESR is not supported.
• Google Chrome 32-bit/64-bit
• Windows Edge Chromium is supported.

Mac OS X

• Firefox 52 and later is fully supported in Mac OS X.
• Safari 11 and later
• Google Chrome 32-bit/64-bit

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Published: November 6, 2020
Last Modified: November 12, 2020